With individual customers deploying your online backup solution across multiple machines in their environment, it's important to be able to get machine-by-machine visibility into backup performance. The SOS Reseller Portal allows you to see the amount of data being backed up on all machines on a given customer account in real-time all from one centralized reporting interface.
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Managing the frequency and progress of your customers' backup histories is an important part of managing the overall health of a client's disaster recovery plan. Its also an effective way to manage monitor product utilization and identify potential upsell opportunities among your customer base. The SOS Reseller portal allows you to generate customized backup history reports for your customer base using configurable search parameters.
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See and manage all your users, in one central place that gives you easy and immediate access to user data, account sizes and types, payment history and all the other key account lifecycle information you need to manage your customer’s backup accounts. If you need to export your data for management in your CRM or other systems, your user meta-data can be exported to excel on-the-fly.
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The SOS Reseller portal gives you full control over account provisioning for your online backup service. In real-time, you can create, upgrade or cancel accounts for your customers as needed. In addition, if you need customized plan offerings for your customers, the SOS Partner support team is always on-call to help you with your needs.
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Keeping track of all the payment data associated with a given account is simple with the SOS Reseller portal, which allows you to search and query all the payment history details associated with any given backup account that you’ve provisioned on the SOS grid.
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