Sales & Getting An Account

Read a list of common pre-sales questions. To purchase 15GB of backup or more – Contact us at +1 877 896 3611, US & Canada. Strictly for business customers only.

Having Trouble? - Technical Support

Please go to our support pages.

Upgrading An Account

If you have a trial account and you'd like to convert it to a commercial account, or if you have a commercial account and simply want more space –
please click here.

Cancel An Account

If you want to cancel an existing backup account – please click here.

Forgot Your Password?

Trouble Accessing Your Account? If you have forgotten your password, we will have to ask you to give us other information to verify who you are –
please click here.

Reseller Inquiries

If you're interested in selling SOS Online Backup to your clients, or in partnering with SOS to bundle our technology with yours - please visit our "Reseller" page or get in touch with us directly on resellers@sosonlinebackup.com or in the US & Canada call +1 877 896 3611.

General & Investment Inquiries

For general & investment inquiries, please email us on info@sosonlinebackup.com

Media Inquiries

For any media-related queries, or for our software reviewers kit, either visit our "Media" page or email us on media@sosonlinebackup.com

Global Locations

Feedback Form