Cloud-based syncing services are everywhere. The options are limitless, from online document or file storage services like Google Drive to multi-device note taking apps like Evernote or iCloud Notes.
While these providers can offer great products for syncing files, unfortunately customers are led to believe that the service they offer is the same as having a secure, reliable, recoverable and encrypted backup.
Many businesses get pulled into this. Then, when their system fails or an important file becomes corrupted, they are confused as to why their syncing service hasn’t protected them and their employees.
The 5 ways syncing can go wrong
The problems that business customers face can have significant commercial impact and contribute to loss of revenue. It’s prudent to check what type of service your company uses (if any), and imagine the impact of a loss of customer or operational data. Generally, issues with syncing services fall into 5 categories.
1. Versioning issues
Syncing services like Google Drive offer real time multi-device file syncing and specialize in keeping document versions the same across all devices. However, when a user loses internet connectivity or multiple users edit the one document simultaneously, versioning issues can cause file corruption and loss of data.
2. Syncing using an unsecured account
Most syncing services force you to login wither with a custom account or an account you use for multiple services (like Google or Evernote). The level of security of some of these services have been said to be questionable and many have been vulnerable to cyber-attacks very recently, causing people to lose files and customer data.
The hugely popular (even for businesses) Dropbox had a major security lapse last year. Those users who had their credentials leaked were also at risk of losing personal files, customer details, transaction history, documents and photos.
3. Automatic deletion
Additionally, the downfall of a syncing service is that when a file is deleted, it’s instantly deleted on other devices too. While this can be a nice feature when deleting junk emails, an accidental slip of the finger could throw away days of work. Some back up services – like SOS Online Backup – have archiving right back to the beginning of your file… so even if you accidentally delete a file it can always be retrieved.
4. Security and encryption
If a user of a syncing service logs in to a public computer or public wifi, the ability for that service to guarantee strong protection is next to none. Think about when you go out of the office and decide to log into free wifi on your company laptop. You are putting the security of your files at risk to hackers… and once they’ve got you, unless you have a backup in place you are under their control.
5. Selective syncing
Most syncing services only backup particular types of files on particular devices. For example, Google and Microsoft’s services will only upload Word, PowerPoint and Excel documents to the cloud. When it comes to emails, complex files and code – you’re on your own.
That’s why having a backup service like SOS Online Backup is so important. You can’t afford to lose ANY data. Having a reliable and recoverable backup across all of your devices is a must-have.
It’s worth protecting your most valuable assets. Businesses take out expensive insurance to protect their premise and materials against fire, flood and storm damage. When it comes to the true value of your intellectual property; your strategic plans, financial documents and market insights, the need is even greater… but it can be forgotten about!
With multiple sub-accounts, priority 24/7 phone support and triple-layer 256-bit encryption, SOS Online Backup is a trustworthy choice to protect your business. You can click here to take a 30 day free trial on us.